07801 250 668secretary@uckfieldchamber.co.uk

Insight6 Sussex owner and Uckfield Chamber member, Paul Matthews, has announced an exciting expansion of his business into Surrey.

He will now be helping businesses thrive from across both regions by understanding and improving their customer and prospect experiences. 

Paul said “This expansion marks a new chapter in my business journey after 9 incredible years serving Sussex. I can’t wait to bring my customer experience (CX) expertise to Surrey-based firms too. My commitment to delivering exceptional insights and driving positive change for all my clients, including my loyal Sussex clients, remains stronger than ever.”

insight6 provides businesses with first-hand insights into the customer’s experience utilising its research tool instant insight, mystery shopping programmes and customer journey analysis. Many of Paul’s clients are in the leisure, hospitality, retail and professional services industries.

Paul added “Investing in a new region was a big step against the backdrop of uncertain economic times, however, the need for businesses to fully understand and retain their customers has never been higher. Enquiry levels are very positive for our services. One of the first new businesses I will be partnering in Surrey is Mercedes-Benz World – which I really enjoyed exploring! I’m excited to embark on this new adventure and collaborate with even more fantastic organisations across Surrey.”

If your business needs to understand its customers better or improve their experience, or you simply want to connect, you can reach Paul directly at paul.matthews@insight6.com, 07710 394729 or visit https://www.insight6.com/paul-matthews-cxd-for-sussex-and-surrey/